FAQ's
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Why are there no products on your website?
Items are dropped on a schedule (every 2 weeks usually) but they sell out very quickly. You can join the FB bst group to find one second hand or check out my home page for the date of the next drop and come back then.
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How many items will you drop?
I strive to create 40 plus accessories for the mid month drop and 40 plus bags for the main drop.
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I design each and every item myself. I do have a wonderful assistant that helps assemble items but since there is just us, I am limited to how many items I can produce. Such is the blessing of slow fashion from a small business.
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How do I reach out about an order or question I have?
Please email my site coordinator at orders@hippiemommabags.com
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When do you ship items after an order?
All orders are shipped within 7 business days of the scheduled drops. If you purchase something after those scheduled shipping days your item will ship within 14 days or the next scheduled shipping day, whichever comes first.
As a small business the balance with slow, hand made items and fast shipping is a tricky one but I appreciate your patience and support.
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I blind clicked an item during the drop and didn't get what I was after, can I cancel my order?
No. We do not accept cancellations. As a small business I need to keep costs down and that means no cancellations. You are free to BST (buy, sell, or trade) it in my Facebook group once the item is in hand.
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